Cedars Care Home has put together a list of frequently asked questions to help you find the information you need. We understand that moving into a care home, whether for yourself or a loved one, can bring lots of questions.
Please take a moment to read through our FAQs and if your query isn’t covered, our friendly team will be more than happy to assist you.
If care needs increase, our team will work closely with residents and their families to review and adjust their care plan. We aim to provide continuity of care so that residents can continue to feel safe and supported.
Residential care focuses on providing daily support such as meals, personal care and activities, while nursing care also includes round-the-clock medical support from qualified nurses for those with more complex health needs.
We take a holistic approach, combining high-quality care with a varied programme of activities, access to gardens, and facilities such as our salon and comfortable lounges. We also encourage strong connections with family and friends to promote happiness and fulfilment.
We do. Respite care is available for those needing short-term support, whether recovering from an illness or giving family carers a well-deserved break.
Yes, Cedars Care Home provides compassionate palliative care, ensuring residents are comfortable and supported while also offering guidance and reassurance to their loved ones.
At Cedars Care Home, we require a 28-day notice period for residents receiving long-term care who wish to move out. Our team will support you and your family throughout the transition.
Cedars Care Home provides a wide range of facilities including comfortable lounges, spacious dining rooms, landscaped gardens, a hair and beauty salon, activity spaces and en-suite bedrooms.
Our in-house chefs prepare a wide variety of nutritious, home-cooked meals every day. Menus are tailored to residents’ preferences, and we can cater for special diets and individual requirements.
We run a varied lifestyle programme that includes group activities, one-to-one sessions, dementia-friendly activities, exercise clubs, games, and seasonal events. Our activities are designed to be stimulating, inclusive and enjoyable for everyone.
Every bedroom at Cedars Care Home comes with its own en-suite, designed for comfort, privacy and ease of use.
Yes, Cedars Care Home has its own hair salon and treatment room where residents can enjoy regular hairdressing and beauty treatments.
Yes, residents at Cedars Care Home are welcome to bring personal items and small pieces of furniture to make their room feel comfortable and familiar. Whether it is family photographs, favourite decorations, or a much-loved chair, these touches help create a homely space that feels truly your own.
Weekly fees cover accommodation, daily meals, personal care, access to all home facilities, and participation in the activities programme. Additional services such as hairdressing or certain treatments may incur a separate charge.
Care home fees can be paid privately, with support from the local authority, or through a combination of both. Eligibility for financial assistance will depend on an individual’s personal circumstances.
If a resident experiences financial difficulties, we will do our best to support you. This could include discussing alternative funding options or, where appropriate, moving to a different room within the home. Please speak to our team for guidance.
All fees linked to the Care Agreement end from the date of death. Accommodation charges may be applied for up to ten days afterwards, allowing time for personal belongings to be collected.
If the cost of care exceeds the amount your local council is able to contribute, a third party such as a family member can pay the difference. This is known as a top up fee.
Fees are reviewed on an annual basis, with any changes communicated at least four weeks in advance. The annual fee review usually takes place in April. For more details, please contact our team.
Yes, Cedars Care Home is regularly inspected by the Care Quality Commission (CQC) to ensure we meet all required standards of care, safety, and quality.
Absolutely, we welcome families to visit Cedars Care Home and take a guided tour. This is the best way to see our facilities and meet our team.
Pets may be considered depending on individual circumstances. Please speak with our team to discuss your specific requirements.
Yes, short stays can be arranged to give you and your loved one the opportunity to experience life at Cedars Care Home before making a longer-term decision.
Life at Cedars is shaped by the interests and preferences of our residents. Each day brings opportunities for meaningful engagement, whether that’s joining in with social activities, enjoying a quiet moment in the garden or sharing a meal with friends in our dining room. Our team organises a varied calendar of events and outings and we always welcome suggestions from residents and families. The goal is simple, to help everyone live as fully and independently as possible, surrounded by kindness and respect.
